Terms That Apply to Your rm500 Account
These terms apply to every account holder who accesses rm500 from Malaysia, where local law permits. When you complete account registration and fund your wallet — through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX — you confirm that you have read and accepted these
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conditions in full. We do not enter into separate agreements per payment channel; one set of terms governs all transactions. All activity on your account, from deposits to withdrawal requests, falls under the scope of this document. If you believe an error has occurred — a
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payment mismatch, a transaction flagged incorrectly, or an account action you did not authorise — you must notify us through our stated support channels within the timeframe specified in the dispute section below. We keep transaction logs tied to your account wallet, and these records form
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the basis of any review. We may update these terms when our product changes or when legal requirements in Malaysia shift. We will notify you of material changes via the contact details on your account. Continued use of the platform after notification counts as acceptance of
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the revised terms. If you disagree with any change, you should stop using the platform and contact support to close your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.